Entries Tagged 'recall' ↓

Hello Everyone,

My name is Scott Semple. I’m the owner and General Manager of Ambler Mountain Works.

Back in November, we initiated a voluntary recall of two of our products, the Poseidon and the Erwin. Less than 1,000 units each were affected, but even so, we sincerely apologize for the inconvenience.

As the CPSC press release states, Ambler is voluntarily recalling the Erwin and Poseidon beanies due to insecurely attached parts. If either the eyeballs on the Erwin or the octopus legs on the Poseidon are insecurely attached — or if you are unsure — please remove them or return the product to us.

For more information, please contact Ambler at returns@amblermw.com. Thank you for reviewing this information, and sorry for the inconvenience.

Regards,
Scott Semple

I am disappointed to announce that we must issue a recall for our kids’ Erwin and Poseidon beanies. We have discovered that — despite being damn cute — a batch of these two hats were made with insecurely attached parts. If these parts come loose, they may present a choking hazard.

Please click here to review the attached recall notice. Please return or modify any affected product accordingly.

For help in identifying the affected product and/or for instructions to return, please contact Ambler by email at returns@amblermw.com. More information can also be found on the Health Canada website.

My sincere apologies to our customers who have purchased these beanies. If you need any other information, please email me at scott@amblermw.com.